Step-by-Step Payment Process for Cognichai
1. Browse Products
• Customers select their desired Cognichai products and add them to the shopping cart.
2. Proceed to Checkout
• Customers are guided to the checkout page where they can review their order.
3. Choose Payment Method
• Customers can choose one of the following payment options:
- Credit/Debit Cards: Securely processed via Stripe.
- TWINT: Mobile payments available for Swiss customers.
- Bank Transfer: Direct payment for those preferring manual transactions. Available by request and for orders above 200 Swiss Francs or the equivalent amount in local currency.
4. Complete Payment
Stripe:
- Enter card details (Visa, Mastercard, etc.) in a secure form.
- Instant payment confirmation is provided.
TWINT:
- A QR code or TWINT link is displayed.
- Scan the QR code with the TWINT app to complete the payment.
- The order is processed once the transfer is verified (typically 1-3 business days).
5. Payment Confirmation
- Customers receive an email confirmation immediately for Stripe and TWINT transactions.
- For bank transfers, confirmation is sent after payment is received.
6. Order Processing
• Once payment is confirmed, the order moves to the fulfillment stage.
