Step-by-Step Payment Process for Cognichai
1. Browse Products
• Customers select their desired Cognichai products and add them to the shopping cart.
2. Proceed to Checkout
• Customers are guided to the checkout page where they can review their order.
3. Choose Payment Method
• Customers can choose one of the following payment options:
• Credit/Debit Cards: Securely processed via Stripe.
• TWINT: Mobile payments available for Swiss customers.
• Bank Transfer: Direct payment for those preferring manual transactions. By request and for orders above 200 Swiss Franks or the equivalent amount in local currency .
4. Complete Payment
• Stripe:
• Enter card details (Visa, Mastercard, etc.) in a secure form.
• Instant payment confirmation is provided.
• TWINT:
• A QR code or TWINT link is displayed.
• Scan the QR code with the TWINT app to complete the payment.
• The order is processed once the transfer is verified (typically 1-3 business days).
5. Payment Confirmation
• Customers receive an email confirmation immediately for Stripe and TWINT transactions.
• For bank transfers, confirmation is sent after payment is received.
6. Order Processing
• Once payment is confirmed, the order moves to the fulfillment stage.